E-Government Efficiency
It's estimated that 90% of a business processes time is mired in "red tape." In other words, a form or application is either waiting for review, adjustment, or approval. To automate work flow, WebCTel's E-Government Solutions speed up processes to:
  • Improve Operations
    Our solutions streamline business processes to allow for a more efficient operating agency.
  • Lower Operating Costs
    Because workflow is reduced by automation, the costs associated with manual processing are reduced, allowing for lower operating costs. In addition, agencies can utilize their employees more efficiently.
  • Manage Data
    Agency data is centralized for access necessary for reporting.
  • Leverage existing systems
    E-government mandates are clear on the need to leverage the millions spent on existing infrastructures and legacy systems. WebCTel's Solutions allow government agencies to leverage these investments to support citizen-centered e-government.

E-Government Capabilities
WebCTel offers unique capabilities that make our solutions a complete environment for enabling comprehensive, government-focused process solutions. Features include user-field process design, reporting, and auditing. Moreover, WebCTel provides government agencies with specific capabilities that e-government leaders look for:

  • Section 508 compliant on all internal and external facing systems.
  • Security and authentication. WebCTel's solutions support the latest state-of-the-art Security technologies. 128-bit SSL encryption protects data from unauthorized access. Support for Public Key Infrastructures, such as Entrust®, include digital signatures and certificates, allowing an agency to extend collaboration beyond agency firewalls at minimal risk.
  • Portal Access WebCTel's solutions go beyond simple transactional portals, allowing government agencies to introduce a business process manager layer to agency portal.
  • Web Services Our solutions are designed to support the benefits of collaboration and operation to include end-to-end service fulfillment.
  • Six Sigma We deliver powerful process design, automation, analysis, and management capabilities that support Six Sigma adaptation and implementation.

 
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